Terms & Conditions

Last updated: 28 October 2025

Welcome to MyKidsRadius. These Terms & Conditions govern your access to and use of our Services. Please read them carefully.

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy and Cookie Notice.

Family first reminder: MyKidsRadius facilitates connections between parents/guardians and students on one side and academic and non-academic extracurricular providers on the other. MyKidsRadius does not control or supervise Provider services and bears no responsibility for on-site operations.

1) Definitions

Account:
A registered profile for a Parent/Guardian, Student (managed by a Parent), or Provider.
Parent/Guardian ("Parent"):
An adult who creates and controls a Student profile and bookings.
Student:
A minor participating in activities through the Platform under parental control.
Provider:
An organisation or individual listing, marketing, and delivering activities, classes, camps, lessons, events, or related services via the Platform.
Listing:
A Provider's activity offering (description, schedule, price, eligibility/requirements, venue, policies, etc.).
Booking:
A Parent's commitment to purchase/attend a Listing on behalf of a Student.
Content:
Text, photos, videos, reviews, profiles, messages, and other material submitted or made available through the Services.

2) Eligibility & Accounts

  • Age: You must be at least 18 to create a Parent or Provider Account. Student access is permitted only under a Parent's Account and supervision.
  • Authority: If you use the Services on behalf of an entity, you represent that you have authority to bind the entity to this Agreement.
  • Accuracy: You agree to provide accurate, complete information and keep it current.
  • Security: You are responsible for safeguarding login credentials and for all activity under your Account. Notify us immediately of unauthorised use.
  • Compliance: You agree to comply with applicable laws, including safeguarding/child protection, health & safety, privacy, and payment laws.

3) Nature of the Platform

  • Marketplace:

    We provide tools for discovery, ranking, messaging, booking, and payment processing facilitation between Parents and Providers. We do not employ, endorse, control, supervise, direct, or manage Providers.

  • No guarantee:

    We do not guarantee the existence, quality, safety, legality, suitability, pricing, availability, or accuracy of any Listing. Providers are solely responsible for their Listings and delivery of services.

  • Independent providers:

    Providers act as independent contractors or businesses, not as our employees, agents, or partners for any purpose. No joint venture, partnership, employment, or agency relationship is intended or created by this Agreement.

4) Listings, Bookings, Payments & Refunds

4.1 Listings

  • • Providers must present truthful, up-to-date information (qualifications, insurance/licences where required, age/skill requirements, venue details, child safety notes, and policies).
  • • Providers must obtain all necessary permissions to use premises, materials, and any child imagery (explicit parental consent required where a child can be identified).

4.2 Bookings

  • • A Booking is formed when a Parent completes the booking flow and receives confirmation. Some Listings may require Provider approval before confirmation.
  • • Parents are responsible for ensuring the Student meets prerequisites and attends on time with appropriate equipment/attire.

4.3 Payments

  • • All prices are displayed in Indian Rupees (INR/₹) unless stated otherwise.
  • • Payments may be collected via UPI and cards through our RBI regulated payment partners. We do not store full card/UPI credentials.
  • • Prices are set by Providers unless otherwise stated. GST and any applicable convenience/service fees will be shown at checkout.
  • • Where we act as an e-commerce operator, we may be required to deduct/collect: (a) TDS under Section 194 O of the Income Tax Act and (b) TCS under Section 52 of the CGST Act on eligible transactions.

4.4 Cancellations & Refunds

  • • Each Listing includes the applicable cancellation/refund policy set by the Provider and/or the Platform. Please review before booking.
  • • Where a refund is due, it will be processed to the original payment method subject to payment processor timelines and our/Provider policies.
  • • If a Provider cancels or materially changes an activity, Parents may be entitled to a refund or rebooking, in accordance with the applicable policy.

4.5 No Circumvention

You agree not to circumvent the Platform by taking a relationship off-platform to avoid fees during an active Listing/Booking process initiated on the Platform. Doing so may restrict all future access to the platform.

5) Safety, Supervision & Conduct

Parental supervision:

Parents remain responsible for the supervision, transport, punctual drop-off/pick-up, health disclosures, and overall welfare of the Student.

Health & access needs:

Parents must disclose relevant health, allergy, medical, or access needs that are necessary for safe participation. Providers must handle such information confidentially and solely for safety.

Provider obligations:

  1. Maintain safe premises/equipment; follow child-safeguarding, first-aid, and emergency protocols.
  2. Ensure staff background checks/ID, training, and required licences/permits.
  3. Display accurate listing info (eligibility, risks, gear required).
  4. Obtain explicit parental consent for any identifiable photos/videos.
  5. Providers must keep Public Liability and, where relevant, Professional Indemnity and Personal Accident cover.
  6. Ensure immediate first aid and appropriate escalation.
  7. Notify parents/guardians and MyKidsRadius at the earliest in case of any incident.
  8. Preserve relevant records/CCTV/equipment whenever necessary.
  9. Cooperate with authorities and MyKidsRadius's review.
  10. MyKidsRadius may suspend affected listings during review.
  11. Provider agrees to defend, indemnify, and hold harmless MyKidsRadius from claims arising from Provider's listings, premises, personnel, or services.

Code of conduct:

No harassment, abuse, discrimination, hate speech, or unsafe behaviour. Zero-tolerance policy and mandatory reporting pathways for abuse/harassment consistent with POCSO and local law. We may suspend or terminate Accounts for violations.

6) Messaging & Reviews

  • • The Services may include messaging tools and review features. You agree to use them lawfully and respectfully.
  • • Reviews must be honest, relevant, and free of defamatory, obscene, or discriminatory content. We may moderate reviews consistent with applicable law but are not obligated to do so.

7) Content & Intellectual Property

7.1 Your Content

You retain ownership of Content you submit. By submitting Content, you grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, host, display, and distribute such Content for operating and improving the Services.

7.2 Our IP

The Services, including software, design, logos, trademarks, and content created by us, are protected by IP laws.

7.3 Copyright complaints

To request removal of allegedly infringing material, contact admin@mykidsradius.com.

8) Privacy & Data Protection

Our collection and use of personal data are described in our Privacy Policy. By using the Services, you acknowledge our data practices and agree to comply with applicable privacy laws.

View Privacy Policy →

9) Prohibited Activities

You agree not to:

  • • Misuse the Services or interfere with security
  • • Collect or harvest user data without permission
  • • Post unlawful, harmful, or misleading content
  • • Impersonate others or misrepresent affiliation
  • • Use automated means (bots, scrapers) without consent
  • • Circumvent fees or the booking process
  • • Violate any applicable law or third-party rights

10) Third Party Services & Links

The Services may contain links to third-party sites or integrate third-party services. We do not control and are not responsible for their content, policies, or practices.

11-12) Disclaimers & Limitation of Liability

11) Disclaimers

  • As is / As available: The Services are provided on an "as is" and "as available" basis.
  • No warranties: To the fullest extent permitted by law, we disclaim all warranties, express or implied.
  • Activities risk: Participation in activities may involve risks. Parents are responsible for assessing suitability. Providers are responsible for safe delivery.

12) Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages; or aggregate liability exceeding the total fees you paid to us in the 12 months preceding the claim.

Nothing in these Terms limits liability that cannot be excluded by law (e.g., for death or personal injury resulting from negligence, fraud, or fraudulent misrepresentation).

13) Indemnity

You agree to defend, indemnify, and hold harmless MyKidsRadius, its affiliates, and their officers, directors, employees, and agents from claims, damages, liabilities, costs, and expenses arising from your breach of this Agreement, your Content, your use of the Services, or your interactions with other users.

14) Suspension & Termination

We may suspend or terminate your Account or access to the Services immediately for breach of this Agreement, suspected fraud or abuse, legal/regulatory reasons, or risk to users. You may stop using the Services at any time.

15) Changes to the Services & Terms

We may modify the Services and these Terms from time to time. Material changes will be notified via in-Service notice. Continued use after changes constitutes acceptance of the revised Terms.

16) Fees, Taxes & Invoices

  • • Providers are responsible for setting prices and for all applicable taxes, including GST on their supplies.
  • • Parents are responsible for paying displayed prices, Platform fees (if any), and applicable taxes at checkout.
  • • Where required by Indian law, we will withhold TDS u/s 194 O and/or collect GST TCS u/s 52. These are statutory withholdings with credits available to the relevant party.

17) Communications & Notices

By creating an Account, you consent to receive transactional communications. Marketing communications require consent where required by law and can be opted out at any time.

18) Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Subject to the arbitration clause below, the courts at New Delhi, India shall have exclusive jurisdiction.

Arbitration (India):

Any dispute which cannot be amicably resolved within 30 days shall be referred to arbitration under the Arbitration and Conciliation Act, 1996. The tribunal shall consist of a sole arbitrator appointed mutually. The seat and venue of arbitration shall be New Delhi. The proceedings shall be conducted in English.

19) Compliance & Grievance Redressal

We operate in accordance with applicable Indian consumer laws and the Consumer Protection (E-Commerce) Rules, 2020 as applicable to marketplace models.

We endeavour to comply with the Information Technology Act, 2000 and related rules.

Grievance Officer (India):

Name: Dheeraj Maurya

Email: admin@mykidsradius.com

Address: H-204, BPTP Princess Park, Sector 86, Sai Dham Marg, Faridabad 121002, Haryana, India

We aim to acknowledge complaints within 48 hours and close them within 15 days, or as required by law.

20) Miscellaneous

  • Severability: If any provision is held invalid, the remaining provisions remain in full force.
  • No waiver: Our failure to enforce any provision is not a waiver of our right to do so later.
  • Assignment: You may not assign your rights without our prior written consent.
  • Entire agreement: This Agreement constitutes the entire agreement between you and us.
  • Force majeure: We are not liable for delays due to events beyond our reasonable control.

21) Contact

MyKidsRadius – Legal

Email: mykidsradius@gmail.com, admin@mykidsradius.com

Privacy: admin@mykidsradius.com

Address: Medhaagriha Learning Services Private Limited, D-51, East Rajapur, 109, Purba Jadavpur, Kolkata- 700075, West Bengal