MyKidsRadius is a platform that helps students, their parents/guardians, and academic & non-academic extracurricular providers (e.g., tutors, sports centres, music/art studios) connect and prosper.

• Parents/Guardians who create and manage accounts for their child(ren)
• Students (minors) who use the Service under parental/guardian supervision and consent
• Providers offering academic or extracurricular activities
• Visitors to our website at mykidsradius.com

We collect information in three main ways: (1) you provide it to us, (2) it's collected automatically when you use the Service, and (3) we receive it from third parties.

We process personal data for the following purposes:

• Provide and improve the Service (contractual necessity, legitimate interests)
• Create and manage accounts & profiles (contractual necessity)
• Bookings, payments, and receipts (contractual necessity; legal obligation)
• Safety and safeguarding—including eligibility, insurance/licence checks for Providers, venue safety notes, incident logging
• Communications—transactional emails/SMS (contractual necessity); optional marketing (consent or legitimate interests with opt out)
• Personalisation & recommendations (consent where required, legitimate interests)
• Analytics, research, and product development (legitimate interests)
• Security, fraud prevention, and abuse detection (legitimate interests; legal obligation)
• Compliance with law and enforcement requests (legal obligation)

Where we rely on consent, you may withdraw it at any time.

We share data only as described below:

• With Providers:

  We share necessary booking and profile details so Providers can deliver the selected activity (e.g., child's first name or display name, age/school year, relevant notes for safety/accessibility, parent contact info). Providers must use this data solely to deliver the booked service and comply with this Policy and applicable law.

• Service providers (processors):

  Hosting, analytics, communications, payment processing, identity verification, and customer support tools—bound by contractual confidentiality and data protection obligations.

• Parents/Guardians:

  Parents can view/manage their child(ren)'s profiles, bookings, and messages.

• Legal/disclosures:

  To comply with law, enforce our Terms, or protect rights, safety, or property of users, children, Providers, or the public.

• Business transfers:

  In the event of a merger, acquisition, or asset transfer, data may be transferred subject to this Policy's protections.

Depending on your location, you may have rights to access, correct, or delete your personal data. To make such requests, please contact us at the email address provided at the end of this policy.

We keep personal data only as long as necessary for the purposes set out in this Policy, including to comply with legal, accounting, or reporting requirements. Typical retention periods:

• Account & profile data: while your account is active, and for up to 3 years after closure to comply with legal obligations and resolve disputes
• Transaction records: up to 4 years (tax/accounting)
• Communications/support tickets: up to 1 year
• Cookies/analytics: per cookie's lifespan or aggregated thereafter

We may anonymise data for research and product improvement.

• A parent/guardian must create and control any child account. We do not knowingly permit children to use the Service without verifiable parental consent.
• Parents can review, manage, and delete their child's information at any time.
• Photos, videos, or testimonials that identify a child must not be uploaded without the parent/guardian's explicit consent. Providers are responsible for obtaining and recording such consent.

We take safeguarding seriously. We may:

• Perform checks on Providers where legally required or prudent (e.g., identity, insurance/licences)
• Log and review safety incidents and restrict or remove accounts that violate our policies
• Provide channels for reporting concerns; urgent threats should be reported to local authorities

User Content & Reviews

You may post reviews or other content. Please avoid sharing personal or sensitive information—especially about children. Content may be visible to other users and the public depending on settings.

Third Party Links & Services

We may use third-party services (e.g., analytics tools) to understand usage patterns. These services may collect data under their own privacy policies. We are not responsible for the privacy practices of third-party websites linked on our site.

Changes to This Policy

We may update this Policy from time to time. Big changes will be notified via email or an in-app notice. The "Last updated" date at the top reflects the latest version.